Privacy Policy

1. Introduction

Oaktree Corporate Migration Partners is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our migration services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 and are committed to protecting the privacy of your personal information.

2. Information We Collect

We may collect the following types of personal information:

• Name, date of birth, and contact details including email address, phone number, and postal address
• Passport and visa information
• Employment history and qualifications
• Family and relationship details
• Financial information relevant to visa applications
• Health information where required for visa purposes
• Any other information you provide to us in relation to your migration matters
• Website usage data and cookies

3. How We Collect Information

We collect personal information directly from you when you:

• Fill out enquiry forms on our website
• Engage our services for migration advice or visa applications
• Communicate with us via email, phone, or in person
• Subscribe to our newsletter or marketing communications
• Interact with our website through cookies and analytics tools

We may also collect information from third parties such as the Department of Home Affairs, skills assessment bodies, or other relevant authorities where necessary for your visa application.

4. How We Use Your Information

We use your personal information for the following purposes:

• Providing migration advice and visa application services
• Preparing and lodging visa applications on your behalf
• Communicating with you about your matter
• Communicating with the Department of Home Affairs and other relevant authorities
• Maintaining records in accordance with legal requirements
• Improving our services and website functionality
• Sending you relevant updates, newsletters, and marketing materials with your consent
• Complying with legal and regulatory obligations

5. Disclosure of Your Information

We may disclose your personal information to:

• The Department of Home Affairs and other Australian Government agencies
• Skills assessment authorities and professional registration bodies
• Educational institutions for verification purposes
• Health practitioners for medical examinations
• Police and character check providers
• Translation and document verification services
• Our professional advisers including lawyers and accountants
• Third party service providers who assist us in operating our business

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure servers, encryption, and password protected systems to safeguard your data.

However, no method of transmission over the internet or electronic storage is 100 percent secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Overseas Disclosure

In some circumstances, we may need to disclose your personal information to recipients located overseas, including:

• Your country of origin for document verification
• Countries where you have previously lived or worked
• Cloud storage providers which may store data in various countries

We will take reasonable steps to ensure that overseas recipients handle your information in a manner consistent with Australian privacy laws.

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic. Cookies are small text files stored on your device that help us understand how you use our website.

We use Google Analytics and similar tools to collect information about website usage. This information is anonymous and does not identify you personally.

You can disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

9. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information subject to legal retention requirements
• Withdraw consent for marketing communications at any time
• Make a complaint about how we handle your personal information

To exercise any of these rights, please contact us using the details provided below.

10. Retention of Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

As a registered migration agent, we are required to retain client records for a minimum of seven years in accordance with the Migration Agents Regulations 1998.

11. Marketing Communications

With your consent, we may send you newsletters, updates, and promotional materials about our services. You can opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly via email or phone

Please note that even if you opt out of marketing communications, we may still send you important service related messages regarding your visa application or account.

12. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third party websites you visit.

13. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent, except where necessary for family visa applications.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Complaints and Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

Oaktree Corporate Migration Partners
Director: Reetu Sharma
MARA Registration: 2519093

Phone: +61 424 922 022
Email: info@oaktreemigration.com.au

16. Consent

By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.